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Summary of Airline Pet and Assistance Dog Policy

Before travelling with pets or assistance dogs, agreement from the airline is required.

Pet Policy

• Consent must be obtained before travel.

Assistance Dog Policy

• Approval must be secured before travelling with an assistance dog.
• Only assistance dogs accompanying disabled passengers can be taken into the aircraft cabin.
• All necessary health and vaccination certificates, permits, and documents for the assistance dog must be obtained for the entire journey.
• Any fines, costs, charges, losses or liabilities incurred due to failure to have the correct paperwork must be repaid.

Refusal of Assistance Dog

• Assistance dogs can be refused for safety reasons or if the dog may have a contagious or life-threatening disease.
• Assistance dogs can also be refused if it could adversely affect the welfare or comfort of any person or other assistance dog.
• The airline can refuse if the dog could cause flight diversion or operations disruption or contravene the laws of the country of departure, entry, or transit.
• No liability is accepted by the airline if boarding is denied due to refusal to carry the assistance dog based on the above reasons.

Liability

• The airline will not be liable for any loss, injury, sickness, or death of the pet or assistance dog unless certain regulations or conventions apply.