Condor

Service Animals (In-Cabin & Support)

Requirements for a Service Dog:

• Does not behave aggressively in the presence of other passengers or animals.
• Obeys instructions and signals.
• Will remain in front of the seat throughout the flight and will not block any aisle or emergency exit.

In-Cabin Carrier Details

Please note that only a limited number of small pets (cats and dogs only) are accepted in the cabin to ensure comfort for all passengers.

• The animal must remain in a closed carrier under the seat in front of you for the entire flight.
• The pet must be able to stand, lie down, and turn around in its natural position inside the carrier.
• Carrier requirements:
  • Ventilated on all four sides, waterproof, lockable, and escape-proof.
  • Compliant with IATA Live Animal Regulations.
  • Maximum dimensions: 55 cm (L) x 40 cm (W) x 20 cm (H).
  • Maximum combined weight of pet and carrier: 8 kg.
• Only one animal per carrier is allowed.
• The carrier counts as an additional item beyond the permitted cabin baggage allowance.
• Reservations must be made at least 24 hours prior to departure.

General Conditions

• All required documentation (pet passport, vaccination certificates, entry permits) must be presented at check-in.
• Transport of animals is only possible on Condor nonstop flights.
• EU regulations require pets to be at least 4 months old for transport within the EU.
• Pets from certain unlisted third countries must be at least 7 months old to enter the EU.
• Sick or injured animals, or those likely to give birth during the flight or within 48 hours prior, cannot be transported.
• Pets sedated by medication must respond when spoken to.
• Water and food containers must be provided inside the carrier.
• The carrier must have a watertight base lined with absorbent material; mesh roofs are not permitted.
• Transportation may be refused at check-in if the carrier does not meet size or IATA requirements.
• Temperature in the cargo hold is approximately 10°C on short- and medium-haul flights, and 18-23°C on long-haul flights; ventilation is provided on all routes.
• Different rules may apply for flights operated by other airlines or codeshare flights.
• Animal transports for commercial purposes are excluded.

In Cargo Carrier Details

Condor allows a limited number of dogs and cats on their aircraft. Each animal must be transported in a ventilated, waterproof, escape-proof carrier that complies with IATA Live Animals Regulations.

• Required information for cargo hold transport:
  • Weight of the animal including the carrier
  • Exact dimensions of the carrier
  • Breed of the dog (mandatory for dog transport)
• Reservations for animal transport in the hold must be made up to 48 hours before departure.
• Animal transport in the hold is only possible on direct flights; transfer between connecting flights is not allowed.
• Carrier size for dog/cat in cargo hold: 80 cm length × 55 cm width × 100 cm height.

Requirements for a Pet in the Cargo Hold

The container must:

• Be stable, escape-proof, and clean
• Have a waterproof base lined with absorbent material inside
• Be equipped with water and feeding facilities
• Have ventilation on all four sides

My pet must:

• Be able to stand upright without its head or ears touching the container ceiling
• Be able to turn and lie down in a natural position